Terms of Service

Effective Date: 9/1/2025
Last Updated: 9/8/2025

Welcome to the Monarch Wellness website. By accessing or using our site and services, you agree to these Terms of Service (“Terms”). Please read them carefully. If you do not agree, you should not use this site.

1. Use of Website

  • This site is intended for individuals 18 years of age or older.
  • Do not submit Protected Health Information (PHI) through our website forms, chat, or email.
  • Use of this site does not create a doctor–patient relationship.

2. Medical Disclaimer

All content on this website is for informational purposes only and should not be interpreted as medical advice.

  • Always consult with a qualified healthcare provider before starting, changing, or discontinuing any medical treatment.
  • Individual results vary. Weight loss outcomes depend on health status, lifestyle, and adherence to recommendations.
  • Medications such as Semaglutide and Tirzepatide are prescribed only after an in-person or telehealth evaluation by a licensed provider to determine eligibility.

3. Programs & Services

  • Our services are intended to complement, not replace, primary medical care. Patients are responsible for maintaining care with their primary physician.
  • Testimonials on our site reflect individual experiences and may not represent typical outcomes. They are not guarantees.
  • Any products, supplements, or devices mentioned are not evaluated by the FDA unless explicitly stated.

4. Memberships & Payments

  • Memberships require a three-month minimum commitment, after which they continue on a month-to-month basis.
  • Automatic monthly payments will be billed to the payment method on file.
  • Cancellation requires 30 days written notice after the initial three-month term.
  • All payments are subject to the terms outlined in the Membership Agreement.

5. SMS & Email Messaging

By providing your contact information and checking the consent boxes on our forms, you agree to receive communications from Monarch Wellness:

Transactional Messages
“By checking this box, I consent to receive transactional messages related to my account, orders, or services I have requested. These messages may include appointment reminders, order confirmations, and account notifications among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.”

Marketing Messages
“By checking this box, I consent to receive marketing and promotional messages, including special offers, discounts, new product updates among others from Monarch Wellness. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.”

You may opt out of promotional communications at any time by replying STOP to SMS messages or using the unsubscribe link in emails.

6. HIPAA Compliance & Security

  • Monarch Wellness complies with applicable HIPAA privacy and security regulations.
  • Website forms and emails may not be encrypted. By submitting information electronically, you acknowledge and accept potential risks.
  • All PHI collected during treatment or telehealth visits will be handled in compliance with HIPAA requirements.

7. Geographic Limitations

  • Medical services are provided by licensed physicians in Utah. Availability may vary by state depending on provider licensure.

8. Limitation of Liability

  • Monarch Wellness is not responsible for damages resulting from the use of this website, reliance on its content, or participation in any program.
  • We make no guarantees of specific results.

9. Updates to Terms

We may revise these Terms periodically. Updated versions will be posted on this page. Continued use of our site or services indicates acceptance of any changes.

10. Contact Us

If you have questions about these Terms, please contact us:

Monarch Wellness

833 N 900 W, Orem, UT 84057

📞 (385) 486-9060
✉️ [email protected]